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No-show Policy for Monthly Dinner Meetings
| Purpose: |
To outline the procedure for making reservations and
handling "no-shows". A "no-show" is a person who makes a reservation
for a dinner meeting and does not show up. All reserved meals are commitments to the
hosting facility, so ASQ is monetarily responsible for any missed meals.
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| Policy: |
Reservation
In order to register, by email or phone, the person must
provide:
1. name,
2. company affiliation,
3. phone number,
4. date for which reserving a dinner,
5. any special dietary requirements,
6. if not an ASQ St. Petersburg-Tampa member, a mailing address is also requested.
No Shows
Steps for collecting from No-shows: After each monthly meeting, the Arrangements chair
will:
1. e-mail a list of the "No shows" to the Treasurer
2. contact each "no-show" via e-mail, or phone.
3. wait one week for "no-show" to respond.
4. e-mail again (if available) and leave a phone message, Note: Any future reservations
will not be accepted until account is credited.
5. wait one week for "no-show" to respond
6. call them again and send a letter to ASQ mailing address
7. wait two weeks for "no-show" to respond
8. publish name as delinquent in the following month newsletter
After each monthly meeting, the Treasurer will:
1. maintain a current list of "no-shows"
2. e-mail the Arrangement chair when payment is received from a "no-shows"
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| Originator: |
Sophie Garancher |
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